HIPAA Compliance for Primary Care
Built for solo PCPs, family medicine clinics, and small internal medicine groups. Handles EHR vendor BAAs, lab interfaces, patient portals, and the specific documentation OCR audits expect.
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What OCR Audits in Primary Care Practices
Why primary care practices face unique HIPAA risk
EHR vendors are not automatically BAA-covered
Most primary care practices use cloud EHRs but never explicitly signed the BAA — they assumed it came with the subscription. 45 CFR § 164.308(b)(1) requires a signed agreement. Audit risk: the BAA is the #2 most-cited missing document after the SRA.
Lab interfaces are constant PHI transmission
Quest, LabCorp, and local hospital labs send results electronically all day. Each interface is a covered transmission and needs encryption, BAA coverage, and an audit trail — 45 CFR § 164.312(e).
Patient portals need explicit disclosures
Your patient portal vendor is a Business Associate, and the portal itself needs a Notice of Privacy Practices that addresses electronic delivery, message retention, and breach notification — 45 CFR § 164.520(c).
Insurance and care-coordination disclosures
Practices routinely share PHI with insurers, referring specialists, and care-management programs. Each disclosure type has different rules — 45 CFR § 164.506 covers treatment/payment/operations, § 164.508 covers everything else.
Built For You
What TrackHIPAA does for primary care practices
EHR vendor BAA template
Ready-to-send BAA matching the language of major primary-care EHRs (Athenahealth, eClinicalWorks, NextGen, Epic Community Connect).
Lab interface compliance checklist
Documentation of every electronic lab interface, including encryption verification, BAA status, and audit-log review.
Patient portal disclosures
NPP language and authorization forms specific to patient portals, including SMS appointment reminders and electronic statement delivery.
Treatment / Payment / Operations workflows
Decision tree for when § 164.506 (no authorization needed) applies vs § 164.508 (authorization required), with sample workflows.
Multi-provider practice management
Up to 5 users included — provider, NPs, MA, front desk, biller — each with their own login and trained-status tracking.
Policies Included
Documents customized for primary care practices
Each policy is generated from your practice profile (state, size, systems used) and signed off by you as Privacy Officer.
- Notice of Privacy Practices (with portal language)
- EHR Business Associate Agreement
- Patient Right of Access (federal + state overlays)
- Treatment, Payment, Operations Procedure
- Lab Interface Compliance Documentation
- Workforce Training Program
- Risk Management Plan
Plus 25+ additional policies covering every HIPAA requirement — full list on the pricing page.
Frequently Asked